Frequently Asked Questions
Get answers to common questions about Legal Core's virtual assistant services.
Legal Core focuses exclusively on law firms. Our VAs have experience in legal workflows and knowledge of legal terminology, confidentiality requirements, and common legal software, unless you are willing to provide legal training.
Our VAs handle a wide range of administrative and operational tasks including client intake and follow-up, calendar and deadline management, document organization, e-filing support, billing assistance, CRM management, research tasks, and vendor coordination. We do not provide legal advice or practice law—we handle the operational work that supports your legal practice.
Every Legal Core VA signs comprehensive NDAs before starting work.
Our VAs work during US business hours to ensure real-time collaboration. Standard coverage is 9 AM to 5 PM in your time zone, but we can customize schedules based on your needs. Extended hours and weekend support can be arranged for firms with specific requirements.
Most firms are fully operational with their VA within 2 weeks. This includes initial consultation (Days 1-2), VA matching (Days 3-5), firm-specific training (Days 6-10), and guided integration (Days 11-14). For urgent needs, we can sometimes accelerate this timeline.
We offer a replacement guarantee. If your assigned VA isn't working out for any reason, we'll match you with a new VA at no additional cost. Our goal is your long-term satisfaction, and we take matching seriously—but we also recognize that chemistry matters.
We hire VAs that already use leading legal practice management platforms including Clio, MyCase, PracticePanther, Rocket Matter, and Smokeball. They're also proficient in general productivity tools like Microsoft Office, Google Workspace, and popular calendar/scheduling applications. If you require experience with a specific platorm, you can provide training for VAs.
We offer flexible pricing based on hours needed. Options range from part-time support (20 hours/week) to full-time dedicated VAs (40+ hours/week). Pricing is transparent with no hidden fees. Schedule a consultation to discuss your specific needs and receive a customized quote.
Absolutely. One of the key benefits of working with Legal Core is flexibility. You can increase hours during busy periods (trial prep, major cases) and scale back during slower times. We also make it easy to add additional VAs as your firm grows.
Our support doesn't end after onboarding. You'll have a dedicated account manager for any questions or concerns. We conduct regular performance reviews, gather feedback, and continuously optimize processes.
Still Have Questions?
We're happy to discuss your specific situation. Schedule a free consultation to learn more.
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